Qualtry Reviews

I ordered this on December 10 for a Christmas present. It said it would ship by December 19. Well it is now December 28 and I have not received this yet. I have reached out to the seller twice and have not gotten any sort of reply either!

Makes a great gift. Nicely done.

Very nice. Make great gifts.

Order has been on hold for weeks. Still not delivered. Would not advise to buy.

I never received my order. After trying to contact the seller multiple times, I never received a reply. Jane.com did respond once but has not followed through at all. I got ripped off for $110!! Angry does not even begin to explain it!!

Was supposed to ship on 12/19 but as of 12/28 the post office hasn't even received it to ship! Need as a gift but won't get here in time and need to cancel. Won't order from here ever again.

Still have not received my order!!!!!!!!!!!

So cute

I have not got this item! It says it’s delayed? And I’ve tried to get in contact with the seller but they have not got back with me!

I ordered this product as a Christmas present at the beginning of December and have still not received it. It was estimated to be here December 17, and it is now December 28 and has not even been shipped yet according to the tracking device.

As pictured!! So precious

Never received product!!! I have made contact three times with no response. I notice I am one only of many who missed out on gifting these for Christmas. Can Jane do anything about this for all us rushing out to buy something else?? This was a huge disappointment!!

Love it!

I’ve ordered 2 lanterns for Christmas on Dec 10. Expected ship date was Dec 19. It’s now Dec 28. I’ve emailed the company twice without any response. No update. No contact. But they took my money!

Ordered over two weeks ago. Said it would ship the 19th. Order still says processing. Very disappointed

Still haven’t received this. It was a Christmas present and I have sent more than one email to the company with no response.

Wouldn't know if I like them because I haven't received them yet! Ordered on December 9th for Christmas, still waiting. It eventually arrived on Jan 3 but it was not what I ordered. Now I can't get anyone to help me!

This was supposed to ship 12/19 and arrive for Christmas. I was both appalled and embarrassed that the order shipped TODAY, 12/27, a full week after the promised shipping date. I was NOT notified that shipping would be delayed and am humiliated that the item was not at the recipients' home in time for Christmas. It will be a long time before I order again -- if ever. FURIOUS.