
3,501 Customer Reviews
•Orange, CA
•Member since November 2016
I have the same problem as everyone else. I ordered and never received the item. I've reached out multiple times with no response. Very disappointing and bad business practice.
I really don’t like to write bad reviews but I am very disappointed in this company. I ordered my scoop on 5/18 so plenty of time for it to get here before Father’s Day. It was supposed to ship on 6/3. I emailed the seller on 6/8 to see what the status was because it was still showing that it was processing. The seller was quick to respond and said it would ship that week and would for sure be here by Father’s Day. Today is now 6/23 and I still have not received my item and the seller has not tried to reach out with any update on my item. I understand things happen, but an item should not be guaranteed if you aren’t sure you can get it to your buyer in time. Also updating people on delays would be great. I unfortunately will not be buying from this company again.
Smaller than I thought, but Grandpa loved his father's day gift.
I ordered this on May 20th - today is June 23rd. The item still hasn't shipped. The item was marketed as a Father's Day gift, yet the item didn't arrive in time to be given as such.
Would give zero if possible. Never received the order. This was suppose to be a Father’s Day gift for my dad. It was ordered way back on May 20th with an advertised shipping date of June 3rd. I emailed asking for an update on June 10th. I then received a reply that it would be here in plenty of time. Father’s Day June 21st came and went without it being shipped. I’m sure to you this was just one little order, but for me it was suppose to be a heartfelt gift for my dad recovering from cancer. I had to improvise at the last minute due to broken “guarantees”.
Very cute. Perfect to personalize any Easter basket.
This item turned out really nice, however it took way longer and 2 emails later to even receive it. It was a real bummer because I planned accordingly as a gift for someone. If you have a month to wait, it's nice.
Super cute idea and the personalization turned out perfect! Customer service is top notch as well with the vendor!
Arrived early!
These turned out amazing!! And the men in my life were thrilled!
I wasn't super thrilled that it arrived late, but know times have made things slower for alot of people. I wasn't thrilled with the scoop only because I thought it would say papa loves ice cream since I picked that design but I contacted them to discuss how it was misleading and if they could word their description better and they offered to send me another personalized how I expected it to come. I appreciate their quick response and I'm grateful for how nice they were to redo the product.
We ordered this EARLY, specifically for Father's Day and it never arrived. Still says "processing"
I love the idea... the glass was good quality - but the etching was thin and rough. Almost like you could cut yourself on the etching.
Fathers day is past and I still have not received this item. I ordered it on 5/20/20. Would love to know if I am still going to receive this item